OTTER

Contact OTTER

Customer care and grievance support

Last updated: 2026-08-08

Send us a message

Provide accurate details so the OTTER team can identify and respond to your enquiry. Do not include complete card details, CVV, UPI PIN, banking passwords, payment OTPs or other unnecessary sensitive information.

OTTER contact information

OTTER is operated by Yuhash India Private Limited. The registered office and operations/correspondence address shown below are maintained as shared legal details in the CMS. Consumer grievances are acknowledged within 48 hours and are sought to be redressed within one month in accordance with applicable e-commerce requirements.

Legal entity
Yuhash India Private Limited

Registered office
Kazmi House, Near Masjid, Islampur, Asansol, West Bengal – 713301, India

Address
59C G.J. Khan Road, Ashiana Apartment, Ground Floor, Block-D, Shop No. 2, Kolkata, West Bengal – 700039, India

Customer care
support@otter.net.in

Phone
9748218828

Support hours
9 am to 5 pm

Grievance Officer

Furkan, Grievance Officer

support@otter.net.in

9748218828